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Proper Etiquette For Your Business Power Lunch

By Don Doman

Power lunches don’t just happen. If you leave them to chance you might end up at half-power. As in all business communications, power lunches start well before you sit down to talk . . . or eat.

Here’s what to do before your client arrives for lunch:

          • If it is up to you to suggest the restaurant, have one in mind that will be conducive to conversation. A sports bar just doesn’t make it.
          • Call and make reservations. If you are familiar with the restaurant and the staff, ask for a table that will suit your meeting.
          • Call your client to confirm. Inform the client that reservations have been made under your name.
      • Arrive early so you can make sure everything is in order.
      • Talk to your waitperson and give them your credit card. Learn the waitperson’s name.
      • Look over the menu and decide on your order.
      • Order something non-alcoholic to drink while you wait.
      • Be well aware of your client’s interests so you can easily slide in and out of small talk.
      • Keep your cell phone on vibrate in case your client needs to cancel. This way you’ll not be kept waiting at the table through lunch.

Before you even think about a power lunch you should of course brush up on your table manners. If you are in doubt, and even if you are pretty sure, it never hurts to review proper dining etiquette. One of my favorite etiquette training programs is called The Art of Dining: The Business Lunch. The video covers the basics and acts as a good reminder for the steps involved as well as table manners.

“Hosted by Marjabella Young Stewart, this program dramatically increases your social confidence when dining as a host or guest.

The business lunch includes setting up your appointment, choosing the restaurant, ordering the meal, managing hard-to-handle foods, tipping and ending the meeting. Stewart is internationally known through her television appearances on “Good Morning America” and “The Today Show.”

This video will help stop you from making the wrong moves and pave the way for an enjoyable business lunch that should make good friends and good clients.”

– Ad copy for The Art of Dining: The Business Lunch

For less than hundred dollars this wonderful training video will repay you many times over. You can share the video with your fellow employees, or keep it to yourself.

The next step involved in the business or power lunch begins when your client arrives. The waitperson will probably show your client to your table and then take drink orders.

  • If your client orders an alcoholic drink you should consider ordering one, but no more.
  • The time it takes for the waitperson to reappear is time for small talk about the food, about the weather, about the client’s interests.
  • If the client asks what’s tasty and well prepared at the restaurant, you can offer your favorites.
  • While the client looks over the menu, turn your cell phone completely off.
  • When the waitperson returns ask them to list the specials, and place your order.
  • After the order has been placed you may begin talking about business.

Enjoy the meal, enjoy the conversation, and enjoy your business dealings. You both should be in a good mood following a well thought-out business power lunch.

Don Doman is a published author, video producer, and corporate trainer. He owns the business training site Ideas and Training (http://www.ideasandtraining.com), which he says is the home of the no-hassle “free preview” for business training videos. He also owns Human Resources Radio (http://www.humanresourcesradio.com), which broadcasts HR and business training information, program previews, and training samples from some of the world’s great training speakers twenty-four hours a day. You can listen and learn on Human Resources Radio.

Try a Virtual Assistant

by Keridak Kae Silk

Virtual Assistants are usually home-based workers, who have a wide variety of expertise valuable to businesses.  In this way business can have the luxury of a secretary, a “Girl Friday”, a greeter, gate keeper, book keeper, social net-worker, techie… and on the list can go. Each VA has their own set of skills and abilities.

Owning and running any business is time consuming.   It is important to decide how best to spend your time.  Isn’t  it best spent making money, working directly with clients?  Wouldn’t you rather spend your time following your passion? If so, make a list of all the tasks that are needed to successfully run your business. Include all the tasks that you wish you had time to get to.

Perhaps, you’d like to start a blog or create a following with twitter. Perhaps, you are ready to create an event. (With all the possibilities of receiving payment, keeping track of ticket sales, marketing the event, and what if there is a chicken or fish option?) How to you find the time?

The great thing is that you don’t have to. Virtual Assistants fill the gaps and free you up to do the things that you do best.  Most businesses don’t think twice about hiring an accountant or book keeper.  Use that same freeing way of thinking for the other tasks you may have been avoiding or just haven’t had the time to get to.  Take your list and look for a VA to fill the gap.

Virtual Assistants range from the new & less experienced to those with strong, well managed, high tech skills.  Fees also have a wide range.  You need to decide your budget, the level of expertise you will need and the level of professionalism.  Is your business best served by a bargain basement VA or are you ready to work with higher end, high skilled professionals?

Once you have a list of needs; go through and rate each with how important it is to your business success.  Then go through the list again and place a star next to the things that you either love to do or feel you cannot let go of.  All the tasks that are left are possible tasks that a VA can take off your hands.

This article may be published in your blog or newsletter by including the following:

Authored by Keridak Kae Silk, MS, DTM: Virtual Freedom VA Services/Funding Success Grant Services, 866-279-8666, keri@fundingsuccess.us , http://www.fundingsuccess.us/wp/

Letting Go to Grow

by Patricia Guerzo

To achieve more, aspire to do less yourself, and more through others. This is such basic advice, why is it so hard to do?

One reason – you’re too close to the story to see the plot.  You have a one-man play instead of a production.

Another reason – you form new relationships with the service providers.  This takes time, yet results are needed right away.  Break-in time period can be awkward, and requires structure that might not exist.  More work!

Yet another reason – it takes time to locate the right resource for you.  Friends and family can be tempting, but carry high risks.  Do you really want your mother to be angry because you fired your payroll firm?

I help business owners see where their time is best spent, and what can be outsourced.  We create a plan to prepare for the transition.  I then work the plan to make the outsourcing successful.

What keeps businesses from outsourcing?  The answers may surprise you.  Here are a few that surprised the owners themselves.

  • If rules are communicated orally, contractors will produce inconsistent work.  Procedures must be written down, boring as that may sound.
  •  Owners become managers of the outsourced work.  This is a new skill for some, and requires some structure to help the owners succeed.
  • It is even more helpful to have an adviser after outsourcing.  The business is bigger.  New opportunities can now be pursued.

If you feel like there are not enough hours in the day, find someone to talk through your options.  There are many service providers with low minimum requirements and reasonable rates. Be sure to check out more than one option, and look on social media sites to validate the website and brochures.  Or contact your friendly business adviser, who specializes in knowing those providers.

What would you most like to outsource in your business?

To use this article in your newsletter or blog- you must include the following: Patricia Guerzo, President of GBSC, is an accomplished business executive with a proven record of enhancing bottom line results.  http://guerzo.com

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